Garden FAQs & Important Information
- You will need to present your ticket and membership/UBC card (as relevant) on arrival. Tickets may be presented digitally on a mobile device or printed on paper. For sustainability reasons, we encourage digital tickets. Unfortunately, if you do not hold an entry ticket, you will not be able to enter the Garden. Members and UBC Cardholders are required to show their membership or valid UBC card on entry. Friends of the Garden (FOG) volunteers are required to wear their nametag.
- If you have additional questions with purchasing, transferring or cancelling tickets, please contact garden.admissions@ubc.ca or call 604-822-3928. Someone will contact you within the business hours of 10:00am – 4:30pm.
- All children under 13 must be accompanied by a guardian over 18 years of age.
Please see here for garden etiquette expectations.
Please see here for our return policy
UBC Botanical Garden is committed to providing a comfortable experience for all.
For guests with accessibility and mobility challenges, there will be accessible pathways marked throughout the David C. Lam Asian Garden. A limited number of benches will also be available throughout the Garden for guest needs.
Please email us at garden.admissions@ubc.ca or call 604.822.4208 for more information on accessibility at the Garden and to notify us about your accessibility needs. We will do our best to ensure that we provide the best experience possible when you visit.
Our current hours can be found on our website here.
You can purchase your ticket in-person or online here.
Once you reserve a ticket, you will receive an e-mail from "UBC Botanical Garden Online Shop" asking you to confirm and subscribe to receive your ticket information email. Please click "Subscribe" to receive confirmation emails to review your order. You will also get a reminder e-mail one day before your booked visit date.
Yes you are welcome to bring food and have a picnic at the Garden. We also have a Garden Cafe that serves coffee, drinks, snacks and ice cream. Please be mindful and sit in designated seating areas in order to preserve our collections.
Paid parking in effect by UBC Parking. Please visit UBC Parking for more info and to pay online.
Children under 5 years old, youth (13-17 years old), non-UBC students and seniors over 65 years old.